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Reminder: Hubdoc Fetch Changes On The 27th of April

A short-term inconvenience ...


Posted by Alison Mead on 28/03/2022 @ 8:00AM

Many countries around the world have started to embrace open banking as banks and other suppliers realise that APIs are a great way to share information. Xero recently decided to turn off standard fetch connections within Hubdoc on the 27th April 2022 ...

I do believe this is a positive move from Xero and Hubdoc!

I do believe this is a positive move from Xero and Hubdoc!

copyright: hubdoc / xero

The reason behind this is that performance on these standard fetch connections is declining as security concerns grow. Connections are getting blocked when you attempt to log in to portals and download important documents.

"Hubdoc is moving toward direct connections!"

It will be an inconvenience to remove this functionality from workflows, but the Hubdoc team is hard at work establishing more direct connections with banks and online suppliers. The most significant direct connection they have is with Stripe and many more banks and card processing companies will follow soon.

You can still forward invoices, bills and bank statements via email and have Hubdoc import them as before, it's just logging in to portals and grabbing data that way being terminated in April.

Xero and Hubdoc are growing rapidly so don't see a lack of standard fetching to be an issue. They've added many customer-requested features and will always advocate for small businesses to keep ownership of their data to improve efficiency.

I do believe this is a positive move from Xero and Hubdoc that may cause short-term inconvenience, but in the long run, will create a more streamlined and efficient workflow for small businesses.

Until next time ...



Would you like to know more?

If anything I've written in this blog post resonates with you and you'd like to discover more about these changes to Hubdoc fetching, it may be a great idea to give me a call on 01604 217365 and let's see how I can help you.

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About Alison Mead ...


Alison loves bookkeeping and supporting bookkeepers. She has been helping clients to be better bookkeepers in Sage 50 for over 24 years and has been Xero Accredited in accounts and payroll for a number of years too.

She specialises in a very unique hand-holding method of training, helping bookkeepers and business owners to use their accounts software as and when they need support in setting up and producing their invoices, reports and financial information.

Alison combines her role at Silicon Bullet with her Forever Living network marketing businesses and is often to be seen at business networking meetings as she likes to keep busy.

You know what they say: if you want something done well ask a busy person!


01604 420057