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HSBC New Transaction Referencing

A game-changer from Xero users ...


Posted by Alison Mead on 16/10/2023 @ 8:00AM

HSBC, one of the world's largest banking and financial services organisations, has recently made a significant change to its transaction referencing system. This change allows users to make modifications for up to 24 hours after a transaction has been made ...

HSBC's recent change to its transaction referencing system is a testament to the bank's commitment to accuracy for its customers!

HSBC's recent change to its transaction referencing system is a testament to the bank's commitment to accuracy for its customers!

created by dall-e / open ai

While this might seem like a minor tweak, it has profound implications for businesses and individuals who rely on accounting software like Xero. But why the change? The primary motivation behind HSBC's decision is to offer its customers more flexibility.

"There are instances where a transaction might be made in haste!"

Or there simply could have been an error that might have occurred in the transaction referencing. By allowing a 24-hour window for changes, HSBC ensures that its users have ample time to correct or modify their references, ensuring accuracy in their financial records.

Xero has responded to HSBC's change in a way that maximises the benefits for its users. To prevent any complications that might arise from changing transaction references, Xero has decided to import HSBC transactions only once their referencing has been finalised.

This means that Xero users won't see their HSBC transactions in the software until 24 hours have passed since the transaction!

This approach is strategic. By waiting for the transaction references to be finalised, Xero reduces the risk of transaction duplication and the complexities that come with reconciling such errors. It ensures that the data imported into Xero is accurate and final, making the accounting and reconciliation process smoother and more efficient for its users.

"What does this mean for Xero users?"

For businesses and individuals using Xero in conjunction with their HSBC accounts, this change means a slight delay in seeing their transactions reflected in Xero. However, this delay is a small price to pay for the assurance that the data being imported is accurate and free from potential duplications or errors.

Moreover, this change underscores the importance of collaboration between financial institutions and accounting software providers. As banks evolve their systems and processes, it's crucial for software solutions to adapt in ways that best serve their users.

HSBC's recent change to its transaction referencing system is a testament to the bank's commitment to offering flexibility and accuracy to its users. Xero's response, while introducing a slight delay in transaction visibility, ensures that the data integrity is maintained, making the accounting process more streamlined and error-free.

In future, such collaborations and adaptations will be key to ensuring that businesses and individuals have the best tools at their disposal.

Until next time ...

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Would you like to know more?

If anything I've written in this blog post resonates with you and you'd like to discover more about HSBC new transaction referencing and how it may affect you as a Xero user, it may be a great idea to give me a call on 01604 217365 and let's see how I can help you.

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About Alison Mead ...


Alison loves bookkeeping and supporting bookkeepers. She has been helping clients to be better bookkeepers in Sage 50 for over 24 years and has been Xero Accredited in accounts and payroll for a number of years too.

She specialises in a very unique hand-holding method of training, helping bookkeepers and business owners to use their accounts software as and when they need support in setting up and producing their invoices, reports and financial information.

Alison combines her role at Silicon Bullet with her Forever Living network marketing businesses and is often to be seen at business networking meetings as she likes to keep busy.

You know what they say: if you want something done well ask a busy person!


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