+44 (0) 1604 420057
   
Alison Mead

The Blog of Silicon Bullet

By Alison Mead, Bookkeeping Mentor ...

Be Careful Who You Call For IT Support

Alison Mead

CREATED BY ALISON MEAD

Published: 13/10/2025 @ 09:01AM

#BewareOfTechScams #ComputerSupportScams #StaySafeOnline #ChooseTrustedSupport #TechSupportAlert

If you have a problem with your computer and need help, be really careful who you call for support. We have had two calls in the last couple of days from domestic clients who had printer connection issues, googled a support number, and nearly got scammed ...

IT support, your lifeline, Check who you call, it may be a scam

IT support, your lifeline, Check who you call, it may be a scam

When you use a search engine to find contact details, how can you be sure you are contacting who you think you are contacting? When the search results came up, the examples we had were one HP support site and one for Canon.

You could find that these are spoofed websites which
are 
not the actual company at all!

If you can verify who you are calling in any way at all, then you should. Look carefully at the search results you are seeing and check if they look real and if everything is consistent with what you would expect. If you have any paperwork from the purchase of the item, then try and find a contact number through that if you can.

Better still, when you buy an item, save a number for the support in your address book so that when you do hit issues, you can use that number to get help rather than a random internet search.

In both these cases, our clients were encouraged to install remote support software, which allowed access by the scammers. One of them even started to solve the issues they needed, and then they tried to sell unnecessary products to them at stupidly expensive prices. One was told it would cost £4,000 to change their IP address, at which point they realised that something was not quite right.

If you are not comfortable with what you are being asked to do then stop, turn off your computer, and seek help. If your computer is turned off, even if you have given them access, they can't do anything when there is no power to the machine!

Be extra vigilant with how you search for contact numbers, and only allow trusted people any remote access to your machine. Now, people are getting wise to bank account fraud, so scammers are finding new and more inventive ways to take hard-earned money from people.

Better still, just call us and we can sort it for you.

Until next time ...


ALISON MEAD
I'm your Bookkeeping Buddy: Discover more by clicking here!

Would you like to know more?

If anything I've written in this blog post resonates with you and you'd like to discover more about Silicon Bullet's IT Support service, it may be a great idea to give me a call on 01604 420057 and let's see how we can help you.

Share the blog love ...

Share this to FacebookBuffer
Share this to FacebookFacebook
Share this to TwitterTwitter
Share this to Linkedin (popup window)Linkedin
Share this to Pinterest (popup window)Pinterest
Share this to WhatsApp (popup window)WhatsApp

#BewareOfTechScams #ComputerSupportScams #StaySafeOnline #ChooseTrustedSupport #TechSupportAlert

About Alison Mead ...

Alison Mead 

Alison loves bookkeeping and supporting bookkeepers. She has been helping clients to be better bookkeepers in Sage 50 for over 24 years and has been Xero Accredited in accounts and payroll for a number of years too.

She specialises in a very unique hand-holding method of training, helping bookkeepers and business owners to use their accounts software as and when they need support in setting up and producing their invoices, reports and financial information.

Alison combines her role at Silicon Bullet with her Forever Living network marketing businesses and is often to be seen at business networking meetings as she likes to keep busy.

You know what they say: if you want something done well ask a busy person!

More blog posts for you to enjoy ...

Click here to view this blog post


Some Great Reviews For My Bookkeeping Buddy Subscription

Do It Yourself bookkeeping often feels like a chore when you're managing your own business accounts or even just starting off as a bookkeeper. This is why I created by Bookkeeping Buddy subscription and I'm getting some great...

Click here to view this blog post


Building Your Bookkeeping Business in 2026

The usual question I see asked in bookkeeping groups and forums is, where can I find customers, or how can I get experience now that I have passed my bookkeeping exams and started my bookkeeping business ......

Click here to view this blog post


Sage 50 Accounts and Payroll subscription changes

Here's the Sage 50 accounts and payroll subscription changes in plain English. Direct prices rose earlier, partner-billed rises land later. Learn how timing and route to purchase affect your bill ......

Click here to view this blog post


Why side hustlers should try the Etsy app for Xero today

The Etsy app for Xero helps side hustlers automate sales, fees, and taxes, cutting administration and accounting errors. It turns messy payouts into clear records. It's a smart, simple boost for your bookkeeping ......

Click here to view this blog post


Autumn Budget 2025: What Every Bookkeeper Needs to Know

The 2025 Autumn Budget arrived with its usual mix of political theatre and careful phrasing, but beneath the headlines sit several changes that every bookkeeper should be aware of ......

Click here to view this blog post


AI bank reconciliation in Xero: will it transform your monthly close?

AI bank reconciliation in Xero promises faster month-end with automation and human review. It can streamline matching while maintaining oversight. Here's what to consider before switching it on, because I wonder if it is a go...

Click here to view this blog post


Bookkeeping Buddy: Why DIY Bookkeeping Doesn't Mean Doing It Alone

Many small business owners attempt DIY bookkeeping to save costs and maintain control. Yet, this path can be daunting. Learn how you can manage your finances more effectively with my Bookkeeping Buddy subscription, ensuring y...

Click here to view this blog post


Being a Bookkeeping Buddy Means Being Part Of A Community

I created my Bookkeeping Buddy community last year to offer a higher level of support to bookkeepers across the country, and it really has turned into a community. At a recent Accountex London exhibition, two of my Bookkeepin...

Other bloggers you may like ...

Click here to view this blog post


How YourBOT's multi-source knowledge system works with your data

Posted by Steffi Lewis on https://www.yourbot.uk

YourBOT's brain isn't one big pot of mush where every scrap of text gets thrown in and hoped for the best. Instead, it uses a structured 'multi-source ...

Click here to view this blog post


Why your business needs a cyber resilience plan for 2026

Posted by Andrew Parker on https://blog.wolvertonsolutions.com

Cyber resilience matters! So here's why you really should have an updated cyber resilience plan in 2026. We explain how to prepare, respond, and recov ...

Click here to view this blog post


Do You Test Your Email Systems Regularly?

Posted by Pritesh Ganatra on https://blog.btsuk.net

I recently sent an email to someone I had previously corresponded with. When I got a bounce-back, I thought I had the wrong address or made a typo. I ...

Click here to view this blog post


7 Compelling Reasons Why Blogging Should Be the Heart of Your Online World

Posted by Steffi Lewis on https://www.sblogit.com

Blogging is more than a mere trend; it is a proven, vital component of a successful marketing strategy for businesses of all sizes. By offering regula ...

Privacy & Cookies Policy

Click here to discover sBlogIt! The done-for-you blogging service